Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you register with us or purchase something from our store, as part of the business/ transaction process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT 

Data Protection Act

We work in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) which applies from 25 May 2018. Our employees are aware that any information provided by you is confidential. We do not share this information or provide lists of our web or telephone processed data to any third party.

By providing personal data to GiGa Technology Company Ltd., you consent to the processing of such data by us according to purpose. If you register with us, your name and contact details must be provided. In doing so, you permit us to follow up your registration by email and/or phone.

When you request details of properties or of our other services to be sent to you, we require your name, postal address, email address, telephone or mobile number to process the enquiry.

In addition to supplying you with the details requested, you may be contacted asking you to opt-in to receive product news/ market updates/ Trade event/ Promotion activities or other services offered by us.

Should you decide not to opt-in then contact will be limited to that which is necessary to fulfill your enquiry and your personal data will be deleted thereafter. You can change your news subscription preferences or withdraw your consent at any time by contacting our Sales & Marketing Department on (852) 2429 3138 or by email to info@giga.com.hk.

You may also instruct us to remove your details from our database entirely by writing to the Sales & Marketing Department, GiGa Technology Company Ltd., Unit 803, South China Ind. Bldg., 1, Chun Pin Street, Kwai Chung, N.T., Hong Kong. Written instructions are a legal requirement for data compliance and you should allow 90 days for us to process any such request. Our website uses cookies. You can choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before you accept a cookie.

SECTION 3 – DATA STORAGE

Our store is hosted on an e-commerce platform that allows us to sell our products and services to you. 
Your data is stored on the platform’s secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, then your credit card data will be stored on the platform. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 
  
Links
When you click on the links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 
  
SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 
  
SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at info@giga.com.hk.