Shipping and Returns

SHIPPING RATES & OPTIONS

We ship worldwide and offer you the flexibility to choose from different shipping options. Items are shipped out with tracking number provided. To further enhance your shopping experience, we provide you with total visibility on the estimated delivery times and shipping costs in real-time during checkout.

China, Hong Kong, Singapore, Malaysia and Thailand buyers can enjoy free shipping on orders above $80. Buyers from other parts of the world can also benefit from free shipping on orders above $150. For free shipping, you should expect to receive the items within 3-4 weeks.

NOTE: Delivery times are our best estimates based on the information provided by the respective carriers. We are not responsible for any delays in transit.

Estimated delivery time starts on the day we ship your order, not the day the order was placed.

 

TAXES, CUSTOMS & DUTY CHARGES

Taxes, Customs and Duty Charges that may be imposed by the destination country of the shipment, may not be included in the shipping rates, and are under the sole responsibility of the buyer.

DO YOU ACCEPT REFUNDS OR RETURNS ON ORDERS?

With the exception of damaged items due to packaging error, we do not accept refunds or returns on any orders. Should your order qualify for refunds/ returns, please kindly contact us within 7 days upon its receipt, and we will be happy to work with you to resolve the matter.

Please also note that refunds will not be granted for orders that were either not picked up or refused at delivery.